Managing alerts in your Hyfi portal

This page guides you through creating, editing, and managing alerts for your monitoring sites in the Hyfi portal.

Managing alerts overview

Table of Contents

Access Requirements

To manage alerts, you need ADMIN access. If you or someone on your team needs access, please contact your Hyfi representative.

Types of Alerts

Hyfi alerts notify you when a site’s water level crosses important thresholds. Below are the four main types of alerts you can configure:

Above a single threshold Above threshold alert

Triggered when a reading rises above a specific value.

Below a single threshold Below threshold alert

Triggered when a reading drops below a specific value.

Above multiple thresholds Multiple threshold alert

Triggered when a reading exceeds any of several thresholds.

Outside of a range Range-based alert

Triggered when a reading falls outside a defined range.

Team vs. Private Alerts

Team icon Team Alerts
Private icon Private Alerts
Visible to all team members Only visible to you
Editable or deletable by any admin Only editable or deletable by you

Creating an Alert – Option 1 (Site Page)

  1. Navigate to the site page.
    Site page screenshot


  2. Click the Set Alert bell icon in the upper right corner of the graph
    Bell icon screenshot


  3. Use the slider or input box to set a threshold. You can set a threshold in either depth or elevation, provided your sie has the necessary survey information.
    Threshold input screenshot


  4. Click Set Alert, adjust your settings, then click Create Alert
    Create alert screenshot


  5. The page should automatically refresh and your alert should be visible on the graph and in the alert summary table.
    Create alert screenshot
    Create alert screenshot

Site Page Alerts – Video Guide

Watch a quick walkthrough of creating a basic water level alert from a site page:

Creating an Alert – Option 2 (Alert Settings Page)

  1. Click the bell icon in the top nav bar
    Nav bar bell icon


  2. Click “Add a new alert”
    Add alert screenshot


  3. Choose Team or Private. Team alerts can be viewed by all team members and edited or deleted by other admins; private alerts can only be seen and edited by you.
    Choose alert type screenshot


  4. Select the type of alert you want to create.
    Select site screenshot


  5. Set your threshold values, in either depth or elevation.
    Threshold settings screenshot


  6. Set your alert name and description, pick colors for each threshold, and set threshold names. Then, add contact information for each threshold.
    Threshold settings screenshot


  7. Click Save
    Save alert screenshot


  8. Your page should refresh and your alert should now be visible on the site.
    Save alert screenshotSave alert screenshot

Alert Settings Page – Video Guide

This video walks you through creating more advanced alerts with multiple thresholds and custom contacts:

Editing or Deleting Alerts

  • To edit: Click the pencil icon. Make your desired edits, then click 'Save'.
    Edit icon screenshot


  • To delete: Click the trash can icon. Then click 'Delete'.
    Delete icon screenshot

Need Help?

If you're having trouble managing alerts, contact your Hyfi representative.